Communications Hub

CRM, conversations, lead routing, workflows, smart lists, and team follow-up.

Conversations that move with the market.

A high-velocity CRM surface for lead response, personal follow-up, team routing, and every client conversation already in motion.

Live touches

Active

Speed to lead

2m

Active conversations

42

Follow-ups due

18

Team handoffs

9

New SMS reply

Buyer lead asked for a Gowanus Wharf tour window.

Missed call

Park Slope seller returned the valuation follow-up.

Email opened

Listing nurture sequence hit the second touch.

Routing ready

Downtown rental inquiry matched to the Brooklyn team.

Lead Inbox

Calls, texts, emails, lead alerts, missed calls, voicemails.

Contacts

Contact management, records, tags, lists, segments, imports, exports, and profile governance.

Smart Lists

Prioritized work queues based on CRM rules and follow-up gaps.

Calling & Dialer

Browser softphone calling, manual dial pad, contact matching, outcomes, call notes, and reporting.

SMS

One-to-one and list-based SMS, templates, opt-out handling, scheduling, replies, and contact timeline logging.

Email

Office email, personal and shared mailbox sync, inboxes, drafts, scheduled sends, templates, signatures, rules, and CRM logging.

Workflows

Communication and CRM workflow builder for triggers, multi-touch automation, pivots, and re-enrollment.

Lead Routing

Source rules, assignment, ponds, priority handling, speed-to-lead.

Tasks & Appointments

Daily action queue, appointments, reminders, overdue follow-up.

Reporting

Call, text, email, lead source and agent productivity insights.

Integrations

Lead sources, calendars, marketing, transaction and automation tools.

Team Collaboration

Assignments, internal notes, shared inbox work, team visibility.