Charney Academy
Learning, certification, onboarding, and agent development.
Charney Academy
Train every user, certify every course, and scale Charney knowledge through structured learning paths, assessments, authors, reports, and internal credentials.
Construction & Product Knowledge Certification
Gives agents enough construction and product knowledge to confidently explain building quality and product decisions.
Answer a buyer or renter's building-quality questions using product facts, not generic claims.
Progress
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Construction & Product Knowledge Certification
Construction & Product Knowledge credential validates product knowledge, construction literacy, technical escalation through viewed lessons, module checkpoints, and a final scenario assessment.
Assignments
Assignments live outside the module player so module progression stays focused on lessons followed by the assessment step.
Construction Process Basics Assignment
Construction Process Basics
Building Systems Assignment
Building Systems
Finish Quality Assignment
Finish Quality
Amenity Strategy Assignment
Amenity Strategy
Common Buyer Questions Assignment
Common Buyer Questions
Product Differentiation Assignment
Product Differentiation
Final Capstone Assignment
Course Modules
1. Construction Process Basics
3 lessons | Checkpoint assessment
Construction Process Basics must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Construction Process Basics Checkpoint
2. Building Systems
Locked3 lessons | Checkpoint assessment
Building Systems must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Building Systems Checkpoint
Pass Construction Process Basics Checkpoint
3. Finish Quality
Locked3 lessons | Checkpoint assessment
Finish Quality must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Finish Quality Checkpoint
Pass Construction Process Basics Checkpoint
4. Amenity Strategy
Locked3 lessons | Checkpoint assessment
Amenity Strategy must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Amenity Strategy Checkpoint
Pass Construction Process Basics Checkpoint
5. Common Buyer Questions
Locked3 lessons | Checkpoint assessment
Common Buyer Questions must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Common Buyer Questions Checkpoint
Pass Construction Process Basics Checkpoint
6. Product Differentiation
Locked3 lessons | Checkpoint assessment
Product Differentiation must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Product Differentiation Checkpoint
Pass Construction Process Basics Checkpoint
Course Authors
Brandon Tajfel
Construction Lead | Construction
Rosie Tilley
Development Director | Development
Gabriel Siegal
Development Associate | Development
Resources
Construction Process Basics source briefing
Construction Process Basics completion checklist
Construction Process Basics workflow map
Construction Process Basics completion checklist
Construction Process Basics virtual scenario case
Construction Process Basics manager-review template
Building Systems source briefing
Building Systems completion checklist
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