Charney Academy
Learning, certification, onboarding, and agent development.
Charney Academy
Train every user, certify every course, and scale Charney knowledge through structured learning paths, assessments, authors, reports, and internal credentials.
Induction Programme
Company, culture, business pillars, operating expectations, and required onboarding certification.
Brand, Systems & Operating Rhythm
Charney brand standards, Agent Hub orientation, internal systems, communication norms, and data handling.
Brokerage Foundations
Baseline Charney brokerage competency, client intake, qualification, opportunity management, and daily operating habits.
Lead Conversion & Communications
Speed-to-lead, follow-up cadence, SMS, email, calling, objections, and conversion metrics.
Leasing Training
Rental leasing, new development leasing, inventory knowledge, virtual showing strategy, applications, and conversion.
Sales Techniques
Consultative sales, listing appointments, negotiation, objection handling, and seller/landlord presentation skills.
Development & Underwriting
Development lifecycle, underwriting logic, product knowledge, capital stack, risk, returns, and case studies.
Marketing Hub Tools
Listing Launchpad, Design Studio, Brand Kit, CMA Builder, Presentation Builder, campaigns, and analytics.
Market Intelligence & Data
Market intelligence and Data Hub training for comps, neighborhood intelligence, permissions, and sensitive data use.
Transaction & Compliance
Deal workflow, document discipline, compliance checkpoints, fair housing awareness, privacy, and escalation paths.
Leadership Development
Mentoring, team standards, coaching, performance reviews, and business planning for future leaders.
Advanced Specialist Certifications
Specialist paths for new development, investor advisory, data-enabled advisory, and senior practitioner skills.