Charney Academy
Learning, certification, onboarding, and agent development.
Charney Academy
Train every user, certify every course, and scale Charney knowledge through structured learning paths, assessments, authors, reports, and internal credentials.
Charney Companies Induction Certification
Introduces every new joiner to Charney Companies, the mission, business pillars, team structure, culture, and operating model.
Charney Brand Orientation Certification
Teaches users how Charney presents itself visually and verbally across brokerage, marketing, client communication, and internal work.
Agent Hub User Certification
Orients users to Command Center, core hubs, permissions, sensitive data handling, mobile use, and notification expectations.
Internal Systems & Operating Rhythm Certification
Teaches how daily work flows through Charney systems, teams, meetings, task ownership, reporting, and escalation paths.
Charney Certified Agent
Establishes baseline agent competency across Charney brokerage standards, qualification, opportunity management, and daily execution.
Client Communication Certification
Improves email, SMS, calling, WhatsApp, follow-up, AI-assisted replies, and client communication quality.
Lead Conversion Certification
Trains agents to turn leads into qualified opportunities with source awareness, response timing, segmentation, and roleplay scenarios.
Leasing Fundamentals Certification
Covers rental leasing workflows, renter needs, inventory, virtual showings, applications, lease packages, and retention awareness.
New Development Leasing Certification
Trains agents on new development product, amenities, virtual building briefings, leasing velocity, pricing, concessions, and launch coordination.
Sales Techniques Certification
Develops consultative sales, needs discovery, objection handling, negotiation, and closing behaviors.
Listing Presentation Certification
Trains agents to win seller and landlord opportunities through strong presentations, pricing strategy, and marketing plans.
Development Fundamentals Certification
Teaches development lifecycle, digital project screening, design, construction coordination, financing, entitlements, risk, and product strategy.
Real Estate Underwriting Fundamentals Certification
Explains underwriting, value drivers, assumptions, risk, returns, sensitivity analysis, and deal review through cases.
Construction & Product Knowledge Certification
Gives agents enough construction and product knowledge to confidently explain building quality and product decisions.
Listing Launchpad Certification
Teaches agents how to launch a listing package with channels, assets, approvals, scheduling, and local handoffs.
CMA Builder Certification
Trains agents to build stronger valuation stories using subject data, comps, pricing adjustments, market narrative, and presentation output.
Design Studio & Presentation Builder Certification
Covers brand-safe creative production, design canvases, presentation workflows, sharing, exports, and approvals.
Market Intelligence Certification
Teaches agents to use comps, neighborhood trends, building intelligence, and market alerts in client advisory conversations.
Data Hub Permissions & Sensitive Data Certification
Covers governed data use, permission-sensitive resident and building intelligence, privacy, and responsible data handling.
Transaction Discipline Certification
Covers deal setup, document discipline, checklists, handoffs, compliance review, and closing visibility.
Professional Standards & Compliance Basics Certification
Introduces professional conduct, fair housing awareness, consent, privacy, document handling, and escalation basics.
Mentor & Team Leadership Certification
Prepares senior agents and managers to mentor, coach, inspect standards, and build healthy team operating habits.
Agent Business Planning Certification
Guides agents through pipeline planning, referral strategy, goals, systems, reviews, and repeatable growth habits.
Investor Advisory Specialist Certification
Builds confidence around investor discovery, asset goals, return language, market signals, and underwriting conversation basics.
New Development Specialist Certification
An advanced specialist path for agents working with new development sales, leasing, product positioning, and launch execution.