Charney Academy
Learning, certification, onboarding, and agent development.
Charney Academy
Train every user, certify every course, and scale Charney knowledge through structured learning paths, assessments, authors, reports, and internal credentials.
Mentor & Team Leadership Certification
Modules
1. Mentor Responsibilities0/3
2. Coaching Cadence
3. Team Standards
4. Reviewing Performance
5. Escalation and Support
6. Leadership Capstone
Module 3
Assessment lockedTeam Standards
This module content opens after the previous module assessment is passed.
Complete The Previous Assessment First
This module is locked until the prior module assessment is passed. The course path is sequential so learners complete the lesson viewing progress, take the assessment, and only then open the next module.
Pass Mentor Responsibilities Checkpoint
Pass Coaching Cadence Checkpoint
Locked Module
Resources, transcript, and lesson tools open after the required assessment is passed.