Charney Academy

Learning, certification, onboarding, and agent development.

Charney Academy

Train every user, certify every course, and scale Charney knowledge through structured learning paths, assessments, authors, reports, and internal credentials.

Mentor & Team Leadership Certification

Modules

1. Mentor Responsibilities0/3
2. Coaching Cadence
3. Team Standards
4. Reviewing Performance
5. Escalation and Support
6. Leadership Capstone
Module 6

Leadership Capstone

This module content opens after the previous module assessment is passed.

Assessment locked

Complete The Previous Assessment First

This module is locked until the prior module assessment is passed. The course path is sequential so learners complete the lesson viewing progress, take the assessment, and only then open the next module.

Pass Mentor Responsibilities Checkpoint

Pass Coaching Cadence Checkpoint

Pass Team Standards Checkpoint

Pass Reviewing Performance Checkpoint

Pass Escalation and Support Checkpoint

Locked Module

Resources, transcript, and lesson tools open after the required assessment is passed.