Charney Academy
Learning, certification, onboarding, and agent development.
Charney Academy
Train every user, certify every course, and scale Charney knowledge through structured learning paths, assessments, authors, reports, and internal credentials.
Leasing Fundamentals Certification
Covers rental leasing workflows, renter needs, inventory, virtual showings, applications, lease packages, and retention awareness.
Move a renter from inquiry to application-ready status using inventory, virtual showing notes, and follow-up evidence.
Progress
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Leasing Fundamentals Certification
Leasing Fundamentals credential validates renter qualification, virtual showing execution, application movement through viewed lessons, module checkpoints, and a final scenario assessment.
Assignments
Assignments live outside the module player so module progression stays focused on lessons followed by the assessment step.
Leasing Process Overview Assignment
Leasing Process Overview
Renter Qualification Assignment
Renter Qualification
Inventory and Availability Assignment
Inventory and Availability
Virtual Showing Strategy Assignment
Virtual Showing Strategy
Application Process Assignment
Application Process
Lease Package Basics Assignment
Lease Package Basics
Renewal and Retention Awareness Assignment
Renewal and Retention Awareness
Final Capstone Assignment
Course Modules
1. Leasing Process Overview
3 lessons | Checkpoint assessment
Leasing Process Overview must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Leasing Process Overview Checkpoint
2. Renter Qualification
Locked3 lessons | Checkpoint assessment
Renter Qualification must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Renter Qualification Checkpoint
Pass Leasing Process Overview Checkpoint
3. Inventory and Availability
Locked3 lessons | Checkpoint assessment
Inventory and Availability must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Inventory and Availability Checkpoint
Pass Leasing Process Overview Checkpoint
4. Virtual Showing Strategy
Locked3 lessons | Checkpoint assessment
Virtual Showing Strategy must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Virtual Showing Strategy Checkpoint
Pass Leasing Process Overview Checkpoint
5. Application Process
Locked3 lessons | Checkpoint assessment
Application Process must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Application Process Checkpoint
Pass Leasing Process Overview Checkpoint
6. Lease Package Basics
Locked3 lessons | Checkpoint assessment
Lease Package Basics must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Lease Package Basics Checkpoint
Pass Leasing Process Overview Checkpoint
7. Renewal and Retention Awareness
Locked3 lessons | Checkpoint assessment
Renewal and Retention Awareness must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Renewal and Retention Awareness Checkpoint
Pass Leasing Process Overview Checkpoint
Course Authors
Evan Huang
Leasing Director | Leasing
Frank Giordano
Sales Director | Sales
Gabriel Siegal
Development Associate | Development
Taub Swartz
Senior Leasing Advisor | Leasing
Resources
Leasing Process Overview source briefing
Leasing Process Overview completion checklist
Leasing Process Overview workflow map
Leasing Process Overview completion checklist
Leasing Process Overview virtual scenario case
Leasing Process Overview manager-review template
Renter Qualification source briefing
Renter Qualification completion checklist