Charney Academy

Learning, certification, onboarding, and agent development.

Charney Academy

Train every user, certify every course, and scale Charney knowledge through structured learning paths, assessments, authors, reports, and internal credentials.

Courses
Beginner4 hoursOptional

Leasing Fundamentals Certification

Covers rental leasing workflows, renter needs, inventory, virtual showings, applications, lease packages, and retention awareness.

Qualify renter needs quickly
Turn inventory details into a virtual showing strategy
Explain applications and lease package next steps

Move a renter from inquiry to application-ready status using inventory, virtual showing notes, and follow-up evidence.

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Progress

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Leasing Fundamentals Certification

Leasing Fundamentals credential validates renter qualification, virtual showing execution, application movement through viewed lessons, module checkpoints, and a final scenario assessment.

Assignments

Assignments live outside the module player so module progression stays focused on lessons followed by the assessment step.

0/8 submitted

Course Modules

1. Leasing Process Overview

3 lessons | Checkpoint assessment

Leasing Process Overview must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.

Next step after lessons: Leasing Process Overview Checkpoint

Lessons in progress

2. Renter Qualification

Locked

3 lessons | Checkpoint assessment

Renter Qualification must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.

Next step after lessons: Renter Qualification Checkpoint

Pass Leasing Process Overview Checkpoint

Pass previous assessment

3. Inventory and Availability

Locked

3 lessons | Checkpoint assessment

Inventory and Availability must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.

Next step after lessons: Inventory and Availability Checkpoint

Pass Leasing Process Overview Checkpoint

Pass previous assessment

4. Virtual Showing Strategy

Locked

3 lessons | Checkpoint assessment

Virtual Showing Strategy must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.

Next step after lessons: Virtual Showing Strategy Checkpoint

Pass Leasing Process Overview Checkpoint

Pass previous assessment

5. Application Process

Locked

3 lessons | Checkpoint assessment

Application Process must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.

Next step after lessons: Application Process Checkpoint

Pass Leasing Process Overview Checkpoint

Pass previous assessment

6. Lease Package Basics

Locked

3 lessons | Checkpoint assessment

Lease Package Basics must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.

Next step after lessons: Lease Package Basics Checkpoint

Pass Leasing Process Overview Checkpoint

Pass previous assessment

7. Renewal and Retention Awareness

Locked

3 lessons | Checkpoint assessment

Renewal and Retention Awareness must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.

Next step after lessons: Renewal and Retention Awareness Checkpoint

Pass Leasing Process Overview Checkpoint

Pass previous assessment

Course Authors

EH

Evan Huang

Leasing Director | Leasing

FG

Frank Giordano

Sales Director | Sales

GS

Gabriel Siegal

Development Associate | Development

TS

Taub Swartz

Senior Leasing Advisor | Leasing

Resources

Leasing Process Overview source briefing

Leasing Process Overview completion checklist

Leasing Process Overview workflow map

Leasing Process Overview completion checklist

Leasing Process Overview virtual scenario case

Leasing Process Overview manager-review template

Renter Qualification source briefing

Renter Qualification completion checklist

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