Charney Academy

Learning, certification, onboarding, and agent development.

Charney Academy

Train every user, certify every course, and scale Charney knowledge through structured learning paths, assessments, authors, reports, and internal credentials.

Courses
Intermediate4 hoursOptional

New Development Leasing Certification

Trains agents on new development product, amenities, virtual building briefings, leasing velocity, pricing, concessions, and launch coordination.

Tell a building story from product and neighborhood context
Explain demand signals and concessions
Coordinate launch events with clean reporting

Prepare a launch-week leasing plan for a new development with a virtual product story, objections, and velocity metrics.

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Progress

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New Development Leasing Certification

New Development Leasing credential validates product storytelling, launch coordination, leasing analytics through viewed lessons, module checkpoints, and a final scenario assessment.

Assignments

Assignments live outside the module player so module progression stays focused on lessons followed by the assessment step.

0/7 submitted

Course Modules

1. New Development Product Knowledge

3 lessons | Checkpoint assessment

New Development Product Knowledge must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.

Next step after lessons: New Development Product Knowledge Checkpoint

Lessons in progress

2. Amenity and Lifestyle Positioning

Locked

3 lessons | Checkpoint assessment

Amenity and Lifestyle Positioning must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.

Next step after lessons: Amenity and Lifestyle Positioning Checkpoint

Pass New Development Product Knowledge Checkpoint

Pass previous assessment

3. Virtual Building Briefings and Storytelling

Locked

3 lessons | Checkpoint assessment

Virtual Building Briefings and Storytelling must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.

Next step after lessons: Virtual Building Briefings and Storytelling Checkpoint

Pass New Development Product Knowledge Checkpoint

Pass previous assessment

4. Leasing Velocity Metrics

Locked

3 lessons | Checkpoint assessment

Leasing Velocity Metrics must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.

Next step after lessons: Leasing Velocity Metrics Checkpoint

Pass New Development Product Knowledge Checkpoint

Pass previous assessment

5. Pricing, Concessions, and Demand Signals

Locked

3 lessons | Checkpoint assessment

Pricing, Concessions, and Demand Signals must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.

Next step after lessons: Pricing, Concessions, and Demand Signals Checkpoint

Pass New Development Product Knowledge Checkpoint

Pass previous assessment

6. Launch and Digital Event Coordination

Locked

3 lessons | Checkpoint assessment

Launch and Digital Event Coordination must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.

Next step after lessons: Launch and Digital Event Coordination Checkpoint

Pass New Development Product Knowledge Checkpoint

Pass previous assessment

Course Authors

EH

Evan Huang

Leasing Director | Leasing

GS

Gabriel Siegal

Development Associate | Development

DR

Dani Rubenstein

Marketing Director | Marketing

Resources

New Development Product Knowledge source briefing

New Development Product Knowledge completion checklist

New Development Product Knowledge workflow map

New Development Product Knowledge completion checklist

New Development Product Knowledge virtual scenario case

New Development Product Knowledge manager-review template

Amenity and Lifestyle Positioning source briefing

Amenity and Lifestyle Positioning completion checklist

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