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Sales Techniques Certification
Develops consultative sales, needs discovery, objection handling, negotiation, and closing behaviors.
Roleplay a consultation from discovery through next-step close with a written follow-up summary.
Progress
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Sales Techniques Certification
Sales Techniques credential validates consultative selling, negotiation, follow-up discipline through viewed lessons, module checkpoints, and a final scenario assessment.
Assignments
Assignments live outside the module player so module progression stays focused on lessons followed by the assessment step.
Consultative Selling Assignment
Consultative Selling
Buyer Consultation Assignment
Buyer Consultation
Seller Consultation Assignment
Seller Consultation
Renter Consultation Assignment
Renter Consultation
Objection Handling Assignment
Objection Handling
Negotiation Fundamentals Assignment
Negotiation Fundamentals
Closing and Next Steps Assignment
Closing and Next Steps
Final Capstone Assignment
Course Modules
1. Consultative Selling
3 lessons | Checkpoint assessment
Consultative Selling must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Consultative Selling Checkpoint
2. Buyer Consultation
Locked3 lessons | Checkpoint assessment
Buyer Consultation must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Buyer Consultation Checkpoint
Pass Consultative Selling Checkpoint
3. Seller Consultation
Locked3 lessons | Checkpoint assessment
Seller Consultation must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Seller Consultation Checkpoint
Pass Consultative Selling Checkpoint
4. Renter Consultation
Locked3 lessons | Checkpoint assessment
Renter Consultation must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Renter Consultation Checkpoint
Pass Consultative Selling Checkpoint
5. Objection Handling
Locked3 lessons | Checkpoint assessment
Objection Handling must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Objection Handling Checkpoint
Pass Consultative Selling Checkpoint
6. Negotiation Fundamentals
Locked3 lessons | Checkpoint assessment
Negotiation Fundamentals must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Negotiation Fundamentals Checkpoint
Pass Consultative Selling Checkpoint
7. Closing and Next Steps
Locked3 lessons | Checkpoint assessment
Closing and Next Steps must be documented in the correct Agent Hub workflow with owner, next step, source context, and escalation notes when risk appears.
Next step after lessons: Closing and Next Steps Checkpoint
Pass Consultative Selling Checkpoint
Course Authors
Andrew Steiker-Epstein
Brokerage Director | Brokerage
Frank Giordano
Sales Director | Sales
Evan Huang
Leasing Director | Leasing
Resources
Consultative Selling source briefing
Consultative Selling completion checklist
Consultative Selling workflow map
Consultative Selling completion checklist
Consultative Selling virtual scenario case
Consultative Selling manager-review template
Buyer Consultation source briefing
Buyer Consultation completion checklist